Our Commitment to Your Privacy

At Scoma Construction Services, LLC ("Scoma," "we," "us," or "our"), protecting your privacy is fundamental to our core value of Clarity—radical transparency in everything we do. This Privacy Policy explains how we collect, use, share, and protect your personal information when you work with us on your residential remodeling project.

Information We Collect

To deliver exceptional remodeling services, we may collect the following types of information:

Project Information:

  • Name, phone number, email address, and mailing address

  • Property address and details about your home

  • Project specifications, preferences, and requirements

  • Photos and measurements of your property

  • Budget and financing information

Communication Records:

  • Emails, text messages, and phone call records

  • Meeting notes and project documentation

  • Feedback and survey responses

Payment Information:

  • Billing address and payment method details

  • Transaction history and invoices

How We Use Your Information

We use your personal information solely to provide you with excellent remodeling services and support, including:

  • Project Execution: Planning, designing, and completing your remodeling project

  • Communication: Keeping you informed about project progress, scheduling, and any issues

  • Coordination: Scheduling work and coordinating with trade partners and subcontractors

  • Quality Assurance: Following up on completed work and addressing any concerns

  • Record Keeping: Maintaining project files and warranty documentation

  • Legal Compliance: Meeting our legal and regulatory obligations

Information Sharing

We respect your privacy and do not sell your personal information to anyone.

Important Note About Mobile Information:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the stated categories in this privacy policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share your information only in the following limited circumstances:

Trade Partners and Subcontractors

We may share your contact information, property address, and project details with trusted trade partners and subcontractors (such as electricians, plumbers, HVAC specialists, and other craftspeople) only to facilitate work or scheduling work on your home. These partners are contractually required to protect your information and use it only for completing your project.

Service Providers

We may share information with third-party service providers who assist us with business operations, such as:

  • Project management software providers

  • Accounting and payroll services

  • Insurance providers

  • Legal and professional advisors

Legal Requirements

We may disclose your information when required by law, such as:

  • In response to a court order, subpoena, or other legal process

  • To protect our rights, property, or safety, or that of others

  • In connection with the investigation of fraud or illegal activity

Business Transfers

In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner, who will be required to honor this Privacy Policy.

Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, use, or disclosure. This includes:

  • Secure storage of physical documents

  • Password-protected digital systems

  • Limited access to personal information on a need-to-know basis

  • Training our team on privacy and security practices

However, no security measures are completely foolproof, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to:

  • Complete your project and provide warranty support

  • Comply with legal and regulatory requirements

  • Resolve disputes and enforce our agreements

Typically, we maintain project records for at least 7 years after project completion to support warranty claims and legal compliance.

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You may request a copy of the personal information we hold about you

  • Correction: You may request that we correct inaccurate or incomplete information

  • Deletion: You may request that we delete your personal information, subject to legal retention requirements

  • Opt-Out: You may opt out of marketing communications at any time

To exercise these rights, please contact us using the information below.

Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website and update the "Effective Date" at the top. For material changes, we will provide additional notice to our clients.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Scoma Construction Services, LLC
14460 Falls of Neuse Rd.
Ste. 149-331
Raleigh, NC 27614
Phone: 984-205-7545
Email: info@scomaconstruction.com
Website: scomaconstruction.com

This Privacy Policy reflects our commitment to the Scoma framework values: Standards, Clarity, Organization, Mastery, and Advocacy. We are on your team, and protecting your privacy is part of being your trusted advocate.